Do you want to play a crucial role in our customer's car-buying journey? Are you an expert at guiding customers through a sale and pride yourself on outstanding customer satisfaction?
We can offer you a competitive salary with a base salary of £22,000 with a realistic OTE of £40,000, uncapped and high-level performers earning £50K+! Are you up for the challenge? Read on...
What will my role responsibilities be?
- Managing an allocation of customers and supporting them through their car-buying journey.
- Ensuring the best outcome is always reached for the customer.
- Meeting targets in a fast and fun environment.
- Ensuring your calls are compliant and adhere to FCA regulations, keeping your customer fully informed is crucial.
- Being up to date on the latest in-house technology and processes, alongside lender products.
- Constantly learning from your customers and adapting your style to meet their needs.
- Pro-active in your contact with customers, suppliers, and lenders.
- Working in a contact center within a tight-knit team, you’ll provide assistance, support, and help to other team members as required and support their customers in their buying journey during periods of absence.
If you're target driven, energetic and ready to get stuck in - we want to hear from you today!
You will be given thorough Sales and FCA/Compliance training to ensure you’re fully knowledgeable on our in-house systems, sales techniques and customer journey to best advise our customers through their car financing experience.
Aside from the day-day, you’ll also be offered the opportunity to play a key role in supporting the wider business. In doing so offers a unique opportunity of development and progression; there’s nothing stopping you from transferring your experience and skillset over to a new role as we’re focused on developing our Zutonites and offering an internal promotion for all roles.
What we can offer you
- Company/team nights out
- Internal recognition scheme
- Awards evenings
- Cashback scheme
- Independent financial advice
- Fast track GP service
- Income protection
- Discounted perks for travel, cinema and theme parks (through cashback provider)
- 28 days holidays (inclusive of bank holidays)
- Birthday day off
- Charity day
Apply now and start your Zutonite journey today!