Our department responsible for delivering a world class customer experience and
focussing our development on the right things, at the right time, for the right reasons.
We maintain an in-depth understanding of our customers to identify problems to solve and
innovate for a rapidly changing marketplace, ensuring that our product and services
delight our customers at every stage.
We work with everyone in the business, from our Sales Partners right through to our
Directors and everyone in between. We engage all stakeholders, both internally and
externally, to define requirements and prioritise against all the other requirements in our
projects. From there we work together with the software to help them understand the
requirement in detail so that we can get it done!
Our team is a dynamic and exciting place to be. It is fast paced, extremely collaborative
and ultimately rewarding to see ideas evolve to the point that customers are actively using
a piece of software that we have delivered, and their enjoyment shines through in their
feedback and our own business metrics. We are both tactical and strategic in our outlook,
balancing short term wins with longer term product development, often on the cutting edge of
new technologies and market prediction to grow Zuto both now and in the future.