Our department responsible for delivering a world class customer experience and focussing our development on the right things, at the right time, for the right reasons. We maintain an in-depth understanding of our customers to identify problems to solve and innovate for a rapidly changing marketplace, ensuring that our product and services delight our customers at every stage.
We work with everyone in the business, from our Sales Partners right through to our Directors and everyone in between. We engage all stakeholders, both internally and externally, to define requirements and prioritise against all the other requirements in our projects. From there we work together with the software to help them understand the requirement in detail so that we can get it done!
Our team is a dynamic and exciting place to be. It is fast paced, extremely collaborative and ultimately rewarding to see ideas evolve to the point that customers are actively using a piece of software that we have delivered, and their enjoyment shines through in their feedback and our own business metrics. We are both tactical and strategic in our outlook, balancing short term wins with longer term product development, often on the cutting edge of new technologies and market prediction to grow Zuto both now and in the future.